Outlook full, cannot delete, error: messaging interface error


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  #1  
Unread 27th April 2009, 13:50
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Default Outlook full, cannot delete, error: messaging interface error
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Category: Outlook: Functions   

Outlook 2003 is full and I cannot file in subfolders.
When I try to delete I get an error box "messaging interface has returned an
unknown error. Restart Outlook"
Doesn't work. Any suggestions. Thanks

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  #2  
Unread 27th April 2009, 13:51
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Default Re: Outlook full, cannot delete, error: messaging interface error

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Ron wrote:
> Outlook 2003 is full and I cannot file in subfolders.
> When I try to delete I get an error box "messaging interface has returned an
> unknown error. Restart Outlook"
> Doesn't work. Any suggestions. Thanks


Explain what you mean by "full". How large is the .pst file and are you
using the .pst file that came with 03 or are you using one from a pre 03
Outlook?

M

  #3  
Unread 27th April 2009, 14:27
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"M" wrote:

> Ron wrote:
> > Outlook 2003 is full and I cannot file in subfolders.
> > When I try to delete I get an error box "messaging interface has returned an
> > unknown error. Restart Outlook"
> > Doesn't work. Any suggestions. Thanks

>
> Explain what you mean by "full". How large is the .pst file and are you
> using the .pst file that came with 03 or are you using one from a pre 03
> Outlook?
>
> M
>

Thanks M,
the .pst file is 1.82 GB. The .pst file came with 03. Thanks

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  #4  
Unread 27th April 2009, 14:41
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Default Re: Outlook full, cannot delete, error: messaging interface error

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Sounds like you are using an ANSI formatted pst-file then which is limited
to 2GB.
See http://www.msoutlook.info/question/111

Create a new UNICODE formatted pst-file as per;
http://www.msoutlook.info/question/115

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Ron" <Ron@discussions.microsoft.com> wrote in message
news:3DFB1765-CC59-4C5F-A8D0-F699EB834261@microsoft.com...
>
>
> "M" wrote:
>
>> Ron wrote:
>> > Outlook 2003 is full and I cannot file in subfolders.
>> > When I try to delete I get an error box "messaging interface has
>> > returned an
>> > unknown error. Restart Outlook"
>> > Doesn't work. Any suggestions. Thanks

>>
>> Explain what you mean by "full". How large is the .pst file and are you
>> using the .pst file that came with 03 or are you using one from a pre 03
>> Outlook?
>>
>> M
>>

> Thanks M,
> the .pst file is 1.82 GB. The .pst file came with 03. Thanks



  #5  
Unread 27th April 2009, 14:44
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Default Re: Outlook full, cannot delete, error: messaging interface error

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Ron wrote:
>
> "M" wrote:
>
>> Ron wrote:
>>> Outlook 2003 is full and I cannot file in subfolders.
>>> When I try to delete I get an error box "messaging interface has returned an
>>> unknown error. Restart Outlook"
>>> Doesn't work. Any suggestions. Thanks

>> Explain what you mean by "full". How large is the .pst file and are you
>> using the .pst file that came with 03 or are you using one from a pre 03
>> Outlook?
>>
>> M
>>

> Thanks M,
> the .pst file is 1.82 GB. The .pst file came with 03. Thanks


Have you tried to run scanpst.exe?

Have you compacted your messages in Outlook?

Is the .pst file in the C drive or D drive?

M

  #6  
Unread 27th April 2009, 18:08
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Default RE: Outlook full, cannot delete, error: messaging interface error

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"Ron" wrote:

> Outlook 2003 is full and I cannot file in subfolders.
> When I try to delete I get an error box "messaging interface has returned an
> unknown error. Restart Outlook"
> Doesn't work. Any suggestions. Thanks


Many thanks. Ron

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  #7  
Unread 27th April 2009, 18:24
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"M" wrote:

> Ron wrote:
> >
> > "M" wrote:
> >
> >> Ron wrote:
> >>> Outlook 2003 is full and I cannot file in subfolders.
> >>> When I try to delete I get an error box "messaging interface has returned an
> >>> unknown error. Restart Outlook"
> >>> Doesn't work. Any suggestions. Thanks
> >> Explain what you mean by "full". How large is the .pst file and are you
> >> using the .pst file that came with 03 or are you using one from a pre 03
> >> Outlook?
> >>
> >> M
> >>

> > Thanks M,
> > the .pst file is 1.82 GB. The .pst file came with 03. Thanks

>
> Have you tried to run scanpst.exe?
>
> Have you compacted your messages in Outlook?
>
> Is the .pst file in the C drive or D drive?
>
> M


Ran scanpst.exe and repair twice. file compacted.
..pst is in c:
thanks.
Ron

  #8  
Unread 27th April 2009, 20:08
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Default Re: Outlook full, cannot delete, error: messaging interface error

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Ron wrote:
>
> "M" wrote:
>
>> Ron wrote:
>>> "M" wrote:
>>>
>>>> Ron wrote:
>>>>> Outlook 2003 is full and I cannot file in subfolders.
>>>>> When I try to delete I get an error box "messaging interface has returned an
>>>>> unknown error. Restart Outlook"
>>>>> Doesn't work. Any suggestions. Thanks
>>>> Explain what you mean by "full". How large is the .pst file and are you
>>>> using the .pst file that came with 03 or are you using one from a pre 03
>>>> Outlook?
>>>>
>>>> M
>>>>
>>> Thanks M,
>>> the .pst file is 1.82 GB. The .pst file came with 03. Thanks

>> Have you tried to run scanpst.exe?
>>
>> Have you compacted your messages in Outlook?
>>
>> Is the .pst file in the C drive or D drive?
>>
>> M

>
> Ran scanpst.exe and repair twice. file compacted.
> .pst is in c:
> thanks.
> Ron


And if you run the defrag for C is it able to defrag your .pst file?

M

  #9  
Unread 28th April 2009, 04:27
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Ron
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"M" wrote:

> Ron wrote:
> >
> > "M" wrote:
> >
> >> Ron wrote:
> >>> "M" wrote:
> >>>
> >>>> Ron wrote:
> >>>>> Outlook 2003 is full and I cannot file in subfolders.
> >>>>> When I try to delete I get an error box "messaging interface has returned an
> >>>>> unknown error. Restart Outlook"
> >>>>> Doesn't work. Any suggestions. Thanks
> >>>> Explain what you mean by "full". How large is the .pst file and are you
> >>>> using the .pst file that came with 03 or are you using one from a pre 03
> >>>> Outlook?
> >>>>
> >>>> M
> >>>>
> >>> Thanks M,
> >>> the .pst file is 1.82 GB. The .pst file came with 03. Thanks
> >> Have you tried to run scanpst.exe?
> >>
> >> Have you compacted your messages in Outlook?
> >>
> >> Is the .pst file in the C drive or D drive?
> >>
> >> M

> >
> > Ran scanpst.exe and repair twice. file compacted.
> > .pst is in c:
> > thanks.
> > Ron

>
> And if you run the defrag for C is it able to defrag your .pst file?
>
> M
>

No, the file is not defragmented.
Another curious thing is that if I move files from subfolders to the inbox,
I can delete them from there.
Thanks for more suggestions.

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  #10  
Unread 28th April 2009, 04:27
Ben M. Schorr - MVP (OneNote)'s Avatar
Ben M. Schorr - MVP (OneNote)
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Default Re: Outlook full, cannot delete, error: messaging interface error

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Empty Deleted Items and Junk E-mail.
Delete what messages you can (you said you can delete if you move to
Inbox).
Compact the PST file and re-run SCANPST on it.

After that...

Create a new Unicode PST file and move your items to that. Then set
that new PST file to be the default and delete the old one.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



"Ron" <Ron@discussions.microsoft.com> wrote in message
news:475B6A2A-EF7E-404A-A147-9714C8BE82DE@microsoft.com:

> Outlook 2003 is full and I cannot file in subfolders.
> When I try to delete I get an error box "messaging interface has returned an
> unknown error. Restart Outlook"
> Doesn't work. Any suggestions. Thanks



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