RE: Outlook.pst has reached its maximum size?


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  #1  
Unread 20th November 2008, 19:23
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Default RE: Outlook.pst has reached its maximum size?
     Outlook: Functions   


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Category: Outlook: Functions   

I have this problem too; HOWEVER I have created a new inbox BUT my Address
Book and Contact list are useless. I cannot add anything and I get teh exact
same message. I cannot delete either. it won't allow me to.

Can someone PUHLEEZE help us????

"Jonyhyde" wrote:

> This message keeps popping up on the screen whenever I try to move emails or
> do anything with outlook. Also email will not send. " C:\Documents and
> settings\Administrator\Local Settings\Application
> Data\Microsoft\Outlook\Outlook.pst has reached its maximum size. To reduce
> the amount of data in this file, select some items that you no longer need,
> then permanently (shift + del) delete them. "
>
> What should I do to fix this & also prevent this in future?


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  #2  
Unread 20th November 2008, 22:14
Brian Tillman [MVP - Outlook]'s Avatar
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"DG2008" <DG2008@discussions.microsoft.com> wrote in message
news:7E35EF0D-DC56-46CE-8258-DA5EBB36928B@microsoft.com...

>I have this problem too; HOWEVER I have created a new inbox BUT my Address
> Book and Contact list are useless. I cannot add anything and I get teh
> exact
> same message. I cannot delete either. it won't allow me to.


What do you mean by "created a new Inbox". If your PST is full, creating
more folders in it is pointless. Is your PST an Outlook 97-2002 PST or a
Unicode PST? How did you create this "new Inbox"? What size does Windows
Explorer report for your PST?
--
Brian Tillman [MVP-Outlook]


  #3  
Unread 21st November 2008, 16:45
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well, what I did was I followed the instructions from the error message and
made a new inbox. then I went into Tools and changed the data source to that
inbox because I could receive but not send. I cant find the size of the .pst
when I searched - just brought up some old emails. I can tell you that I only
have 101 emails in the new box. I would screen shot for you but for some
reason, my control, shift prt scn isn't working!

"Brian Tillman [MVP - Outlook]" wrote:

> "DG2008" <DG2008@discussions.microsoft.com> wrote in message
> news:7E35EF0D-DC56-46CE-8258-DA5EBB36928B@microsoft.com...
>
> >I have this problem too; HOWEVER I have created a new inbox BUT my Address
> > Book and Contact list are useless. I cannot add anything and I get teh
> > exact
> > same message. I cannot delete either. it won't allow me to.

>
> What do you mean by "created a new Inbox". If your PST is full, creating
> more folders in it is pointless. Is your PST an Outlook 97-2002 PST or a
> Unicode PST? How did you create this "new Inbox"? What size does Windows
> Explorer report for your PST?
> --
> Brian Tillman [MVP-Outlook]
>
>


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  #4  
Unread 21st November 2008, 19:54
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"DG2008" <DG2008@discussions.microsoft.com> wrote in message
news:5763D517-C2EC-440B-AC94-05CC12D1366F@microsoft.com...

> well, what I did was I followed the instructions from the error message
> and
> made a new inbox. then I went into Tools and changed the data source to
> that
> inbox because I could receive but not send.


You're not making a new Inbox. You're making a new PST and changing the
delivery location from the old PST to the new one. It would be unlikely,
though, for this action to fix sending issues when receiving is OK. The
most frequent cause of being able to receive but not send if a
misconfiguration of the outgoing server properties in the mail account.

> I cant find the size of the .pst


Use Windows Explorer to browse to the folder containing your PST and then
select it. Explorer will show you its size.
--
Brian Tillman [MVP-Outlook]


  #5  
Unread 21st November 2008, 22:20
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Sigh...I have spent 10 minutes trying to get Explorer to pull up my stupid
pst file. It won't. I am using Vista and i can't seem to find where you can
search for an extension. Again, if my print screen worked, I would show you.

Second, I can send and receive. That's not my issue. My issue is I cannot
make any changes to my address book or my contact list because of the error
message and it won't let me delete anything.

So i need to know how I can Associate (if possible) my address book and
contact list with the new "not an inbox" that i have created that has all of
the folders associated with it and looks exactly like my inbox! Iif this
helps, I have 8,713 message in one inbox and 107 in the "not an inbox" inbox.

"Brian Tillman [MVP - Outlook]" wrote:

> "DG2008" <DG2008@discussions.microsoft.com> wrote in message
> news:5763D517-C2EC-440B-AC94-05CC12D1366F@microsoft.com...
>
> > well, what I did was I followed the instructions from the error message
> > and
> > made a new inbox. then I went into Tools and changed the data source to
> > that
> > inbox because I could receive but not send.

>
> You're not making a new Inbox. You're making a new PST and changing the
> delivery location from the old PST to the new one. It would be unlikely,
> though, for this action to fix sending issues when receiving is OK. The
> most frequent cause of being able to receive but not send if a
> misconfiguration of the outgoing server properties in the mail account.
>
> > I cant find the size of the .pst

>
> Use Windows Explorer to browse to the folder containing your PST and then
> select it. Explorer will show you its size.
> --
> Brian Tillman [MVP-Outlook]
>
>


  #6  
Unread 24th November 2008, 19:21
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"DG2008" <DG2008@discussions.microsoft.com> wrote in message
news:FDA2D5DE-339B-4669-9757-B13FCEB5CE8A@microsoft.com...

> Sigh...I have spent 10 minutes trying to get Explorer to pull up my stupid
> pst file. It won't. I am using Vista and i can't seem to find where you
> can
> search for an extension. Again, if my print screen worked, I would show
> you.


I click the Search button and enter ".pst" as the string.

> Second, I can send and receive. That's not my issue. My issue is I cannot
> make any changes to my address book or my contact list because of the
> error
> message and it won't let me delete anything.
>
> So i need to know how I can Associate (if possible) my address book and
> contact list with the new "not an inbox" that i have created that has all
> of
> the folders associated with it and looks exactly like my inbox! Iif this
> helps, I have 8,713 message in one inbox and 107 in the "not an inbox"
> inbox.


A PST in NOT an "Inbox". Inbox is only one of the folders that can be in a
PST. If you want your other PST to be the delivery location, click
Tools>Account Settings and select the Data Files tab. Select the other PST
and click Set as Default. Click Close. Stop and restart Outlook. Outlook
will create any default folder (Contactrs, Calendar, etc.) that wasn't there
to start with and you'll have the new PST as your default folder set.
--
Brian Tillman [MVP-Outlook]


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