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I have a number of email addresses that end up in my Junk Email box that
should not be there. I continually have added them as Safe but they still
end up in the Junk box. What can I do to fix this? (I am working with
Outlook 2007)

Thanks
--
JL

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See if they are not on your block list as well. In general, the block list
is very clean as Junk E-mail senders rarely use the same address twice so
there is no need to add all the addresses.

Also, are you using SP2 already?
In that case the Infobar will tell you if Outlook's Junk E-mail filter put
it there or it got there by other means (rules or 3rd party filtering for
example).

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"JL" <JL@discussions.microsoft.com> wrote in message
news:245386CB-B9BA-422F-A93B-94C6318C08EC@microsoft.com...
> I have a number of email addresses that end up in my Junk Email box that
> should not be there. I continually have added them as Safe but they still
> end up in the Junk box. What can I do to fix this? (I am working with
> Outlook 2007)
>
> Thanks
> --
> JL

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I have checked my blocked lists and these email addresses are not on any of
them. In reality, my blocked list is very short. I instead have filtering
set on High. Also, I just upgraded to SP2.

One of the emails was "marked as span using the Outlook Junk E-mail filter,"
the other email doesn't give me any clue. What else can I look at to resolve
this problem?

Thanks,
--
JL


"Roady [MVP]" wrote:

> See if they are not on your block list as well. In general, the block list
> is very clean as Junk E-mail senders rarely use the same address twice so
> there is no need to add all the addresses.
>
> Also, are you using SP2 already?
> In that case the Infobar will tell you if Outlook's Junk E-mail filter put
> it there or it got there by other means (rules or 3rd party filtering for
> example).
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "JL" <JL@discussions.microsoft.com> wrote in message
> news:245386CB-B9BA-422F-A93B-94C6318C08EC@microsoft.com...
> > I have a number of email addresses that end up in my Junk Email box that
> > should not be there. I continually have added them as Safe but they still
> > end up in the Junk box. What can I do to fix this? (I am working with
> > Outlook 2007)
> >
> > Thanks
> > --
> > JL
>
>

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What type of email account do you have? Are you using any type of spam
filtering on the server or outside of outlook?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-request@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"JL" <JL@discussions.microsoft.com> wrote in message
news:3B8D6126-8512-4FEE-AD0A-93D936FDE991@microsoft.com...
> I have checked my blocked lists and these email addresses are not on any
> of
> them. In reality, my blocked list is very short. I instead have
> filtering
> set on High. Also, I just upgraded to SP2.
>
> One of the emails was "marked as span using the Outlook Junk E-mail
> filter,"
> the other email doesn't give me any clue. What else can I look at to
> resolve
> this problem?
>
> Thanks,
> --
> JL
>
>
> "Roady [MVP]" wrote:
>
>> See if they are not on your block list as well. In general, the block
>> list
>> is very clean as Junk E-mail senders rarely use the same address twice so
>> there is no need to add all the addresses.
>>
>> Also, are you using SP2 already?
>> In that case the Infobar will tell you if Outlook's Junk E-mail filter
>> put
>> it there or it got there by other means (rules or 3rd party filtering for
>> example).
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "JL" <JL@discussions.microsoft.com> wrote in message
>> news:245386CB-B9BA-422F-A93B-94C6318C08EC@microsoft.com...
>> > I have a number of email addresses that end up in my Junk Email box
>> > that
>> > should not be there. I continually have added them as Safe but they
>> > still
>> > end up in the Junk box. What can I do to fix this? (I am working with
>> > Outlook 2007)
>> >
>> > Thanks
>> > --
>> > JL
>>
>>