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  #1 (permalink)  
Old 12th June 2009, 02:46 PM
vmard
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Default Lost Outlook emails and address book after system recovery

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I run Windows XP Pro with Microsoft Office Standard 2007. I use Microsoft
Live OneCare for virus protection. I upgraded to Internet Explorer 8 which
caused such huge problems I ended up doing a system recovery. I am up and
running but have lost all emails and all listings in my Outlook address book;
although when I create a new email and click on "to" my individual email
listings show up. Is there any way i can retrieve my entire address book and
my old emails?
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  #2 (permalink)  
Old 12th June 2009, 03:08 PM
Gordon
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Default Re: Lost Outlook emails and address book after system recovery

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"vmard" <vmard@discussions.microsoft.com> wrote in message
news:E4B27343-7B16-4F06-90A3-525ABA134F81@microsoft.com...
> I run Windows XP Pro with Microsoft Office Standard 2007. I use Microsoft
> Live OneCare for virus protection. I upgraded to Internet Explorer 8
> which
> caused such huge problems I ended up doing a system recovery. I am up and
> running but have lost all emails and all listings in my Outlook address
> book;
> although when I create a new email and click on "to" my individual email
> listings show up. Is there any way i can retrieve my entire address book
> and
> my old emails?


What EXACTLY do you mean by "system recovery"? What exactly did you do?

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Please tell us the version of the application you are asking about,
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  #3 (permalink)  
Old 12th June 2009, 03:31 PM
vmard
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Default Re: Lost Outlook emails and address book after system recovery

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I have the system recovery disk which I used when I rebooted the computer;
when it asked if I wanted to just recover the system or format the drive, I
recovered windows but kept my other folders and files.

"Gordon" wrote:

>
> "vmard" <vmard@discussions.microsoft.com> wrote in message
> news:E4B27343-7B16-4F06-90A3-525ABA134F81@microsoft.com...
> > I run Windows XP Pro with Microsoft Office Standard 2007. I use Microsoft
> > Live OneCare for virus protection. I upgraded to Internet Explorer 8
> > which
> > caused such huge problems I ended up doing a system recovery. I am up and
> > running but have lost all emails and all listings in my Outlook address
> > book;
> > although when I create a new email and click on "to" my individual email
> > listings show up. Is there any way i can retrieve my entire address book
> > and
> > my old emails?

>
> What EXACTLY do you mean by "system recovery"? What exactly did you do?
>
> --
> Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)
>
>

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  #4 (permalink)  
Old 12th June 2009, 03:39 PM
Gordon
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Default Re: Lost Outlook emails and address book after system recovery

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"vmard" <vmard@discussions.microsoft.com> wrote in message
news:61FBB285-CE8D-4EA2-A415-955E68F0F160@microsoft.com...
> I have the system recovery disk which I used when I rebooted the computer;
> when it asked if I wanted to just recover the system or format the drive,
> I
> recovered windows but kept my other folders and files.
>


Presumably you then re-installed Office?
In suspect that what has happened is that Outlook created a new Profile with
a new (empty) pst file.
Do a search for *.pst - you will have to enable hidden files in your search
and tell us what that finds.

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

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